Comment on Do you complain or say nothing?

my 2 cents — Thu, 25 Nov 2010 20:58:00 GMT

I did not know there was an acronym for TIP.
Thank you for a response with so much good thought!

Comment on Do you complain or say nothing?

James — Thu, 25 Nov 2010 16:34:34 GMT

If going to a restaurant for a dinner date and the service is slow or poor; sometimes just need to get attention of the wait staff. One does have to keep in mind, how busy is the restaurant, how many tables is your wait staff handling before yelling my soup is cold!
If the food is not very good; a comment to the host/hostess is warranted; feedback is good, but have some class when doing it. Be direct, specific, but withhold the anger.
Now, if your wait staff is clueless, forgets you and the place is not busy, food is good when you get it or bad; the best message is the use of the TIP meter. It counts down as the service deteriorates. Remember tip is To Improve Performance, so a small tip is a message to the wait staff; pick up the pace, pay attention to the customer, and nothing is guaranteed just because you are cute or witty or whatever.
So, when you do have a bad experience, feedback to the wait staff and or the management is a good thing; they need to know where they are weak because they want to hear those positive and "it was absolutely delicious, just wonderful and too die for!"

Comment on Memorial Day

Ben — Wed, 09 Jun 2010 03:54:37 GMT

Thank...you, for your sensitive thoughts about the men and women in service to our county, and those who provide the final care and honors for our deceased veterans.

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